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Select your product
What is your carrier type?
Carrier is a wireless service provider and wifi is a product without a carrier
Enter your IMEI number
IMEI number
IMEI number is a 15 digit code.
Find your IMEI number
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Let us guide you through your registration.
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Find your IMEI number
- Swipe down from the top of your phone and tap the settings icon
- Scroll down and find About phone
- Tap About phone
- Locate your IMEI number
Check alternative ways
Enter your serial number
Serial number
Your serial number is a 11 digit code.
Find your Serial number
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Let us guide you through your registration.
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Continue
Confirm your information
What's your model code
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Let us guide you through your registration.
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Your serial number
Serial number
Complete registrationGo to My Products
Confirm your information
Model code:
Enter the last digit of your serial number
Serial number
Complete registrationGo to My Products
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Care Text messaging updates
Receive personalized Care messages about your product that include how to get themost out of your product, warranty updates, service information, and more.
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Alternate ways to find your IMEI number
- Dial *#06# on the phone
The device information will display the IMEI number.
- Back of your device
° You can locate the IMEI number on the back of your device.
° If your device has a removable battery, remove the battery to uncover the IMEI number.
- Purchase receipt
Check your purchase receipt or contract for the IMEI number.
- Your carrier’s website
Your account details may post the IMEI and serial number.
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Your product is registered
Keep track of your purchases, get confirmation of ownership and enjoy the benefits of registering your products.
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User manual
Get to know your product and read latest owner's manual
Download PDF
Warranty
Track warranty status and extensions conveniently.
Check warranty
Validate warranty
Please provide a photo of your receipt and the approximate date of purchase for review.
Date of Delivery
(Enter date of purchase if delivery date is not available)
Month
Month
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Date
Day
Year
Year
Attach Proof of delivery/Proof of purchase
Photo only, 5MB max; JPEG, GIF or PNG.
Submit
Valid Proof of delivery/Proof of purchase required
- Photo 5MB max; JPEG, GIF or PNG format only, must not be in an editable format (ie word/excel/html)
- Must include the place of purchase on company receipt, including the retailer’s name, address, phone number or store number.
- Must include the date of purchase.
- Must identify the Samsung product purchased.
- Must include itemized pricing.
- Must confirm paid total; non-online purchases must include the payment method.
- The following are non-valid proofs of purchase, and as such, cannot update the date of purchase: credit/debit card statements, sales quotes or estimates, private purchases (item purchased from another customer or sold through a bidding site/used products), units sold As Is, or units refurbished through any vendor outside of Samsung.
Registration tips
Products purchased outside of the United States will not register.
Let us help you locate your IMEI number.
Find IMEI, S/N, Model #
The letter “O” can look like the number zero “0” or the letter “S” can look like the number five “5.” Take a closer look.
Your product may already be registered. Please visit My Products to verify registration.
My Products
FAQ
How can I find the IMEI/Serial number for my product?
We have prepared guides for your product, so simply click on the "Find your IMEI number" or "Find your serial number" button when prompted.
Where can I find my registered products?
Your list of registered products will be accessible on .
How can I use a QR code to register?
Scan the QR code using the camera app on your Samsung device and follow the prompted instructions for registration.
How do I validate my warranty?
If you believe there is an error in your warranty expiration date, find your registered device onand selectView Product Details.Click the info icon ⓘ next to the warranty information and follow the on-screen instructions to validate your warranty.
How do I register my SmartTag or accessories?
Unfortunately, SmartTag and accessories cannot be registered online. For support regarding these products, kindly contact our dedicated customer support at 1-800-SAMSUNG.
How can I register using SmartThings app?
When you connect your Samsung smart home appliances toSmartThings app, they will be automatically registered.
Why is my product already registered?
If you've made a purchase on Samsung.com or connected your product to SmartThings, it will be automatically registered to the Samsung account that was used. To review your registered devices, please visit .
Why does my serial number appear to be invalid?
To register for specific products, you must provide the model code along with your serial number. If you need assistance, click on "Find your model code."
Dispute Warranty request has been already submitted, please check My Page for more details.
Go to My Page
How to find model code
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As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.
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