PMP® Certification Training Course Outline
Lesson 1: Business Environment
Topic A: Foundation
- Project
- Evolution of Project Management
- Project Management Office (PMO)
- OPM: A System for Value Delivery
- Projects, Programs, Portfolios
- Organisational Structures
- Project Management Principles
- Agile
- Agile Manifesto for Software Development
- Principles Behind the Agile Manifesto
- Agile: The “Far Side” of Adaptive Approaches
- Tailor Projects to Contexts
- Tailor Hybrid Approaches, Processes, Practices and Methods
- Activity
Topic B: Strategic Alignment
- PMI Talent Triangle®
- Strategic Alignment and Business Management Skills
- Organisational Influences
- External Business Environment
- Internal Business Environment Factors
- OPAs and EEFs
- Activity
Topic C: Project Benefits and Value
- Business Value
- Examine Business Value
- Types of Business Value
- Needs Assessment
- Business Documents
- Benefit Measurement Methods
- Project Selection Using Present Value (PV) and Net Present Value (NPV)
- How OKRs Help Deliver Business Value?
- Incremental Value Delivery
Topic D: Organisational Culture and Change Management
- Change Management
- Manage Organisational Change Impacts on Projects
- Organisational Cultures and Styles
- Risk, Culture and Change in Organisations
- Change Management Framework
- Actions to Support Change
- Plan for Change
Topic E: Project Governance
- Project Governance
- Governance in Adaptive Projects
- Governance Board
- Governance Defines Escalation Procedures
- Governance and Life Cycles
- Project Phases
- Apply Governance to Predictive Project Phases
Topic F: Project Compliance
- Compliance
- Compliance Requirements
- Compliance Categories Classification
- Compliance Threats
- Treat Compliance as a Project Objective
- Activity
Lesson 2: Start Project
Topic A: Identify and Engage Stakeholders
- Typical Project Stakeholders
- Stakeholder and Communications Management
- Stakeholder Identification
- Assess Stakeholders
- Create the Stakeholder Register
- Know Stakeholders
- Directions of Influence
- Salience Model
- Stakeholder Perceptions
- Capture Stakeholder Feedback and Perceptions
- Capture Stakeholder Feedback and Perceptions
- Communication Requirements Analysis
- Communication Methods and Technologies
- Communication Challenges and Considerations
- Communication Model
- Stakeholder Engagement Strategy
Topic B: Form the Team
- Create a Collaborative Team Culture
- Project Team Formation
- Project Manager Role in Adaptive Teams
- Hybrid Team Formation
- Project Team Composition
- Project Team Roles
- Identify Project Resource Requirements
- T-Shaped People and Self-Organising Teams
- Diversity, Equity and Inclusion Standards
- Experts and Expert Judgment
- Focus on Team Strengths
- Team Norms
- PMI® Code of Ethics and Professional Conduct
- Team Charter and Ground Rules
- Team Communication
- Colocated, Virtual or Both?
- Virtual Team Challenges
- Running Virtual Teams
- Virtual Team Communication Technology
- Address Virtual Team Member Needs
Topic C: Build Shared Understanding
- Seek Consensus for the Project Among the Team and Stakeholders
- Building a Shared Understanding
- Project Vision Statement
- Holistic Understanding of the Project
- Refer to Business Case and Business Needs
- Negotiate and Agree on Project Success Criteria
- Help Everyone Understand the Vision
- Got Agreement on the Project Agreements?
- Project Charter
Topic D: Determine Project Approach
- Understand How and Why Approaches Differ
- Tailored Development Approaches
- Project or Product?
- Life Cycle and Development Approach
- Predictive Life Cycle
- Adaptive Life Cycle
- Cadence
- Development Approach and Life Cycle Terminology
- Hybrid Life Cycle and Development Approach
- Hybrid Project Approaches
- What Can Be Tailored?
- Development Approaches
- Assess Complexity
- Suitability Filter
- Scrum
- Scrum Ceremonies
Lesson 3: Plan the Project
Topic A: Planning Projects
- Project Management Plan
- Project Documents
- Collaborative Planning
Topic B: Scope
- Adaptability and Resilience in Planning
- MVP or MBI?
- Product Roadmap
- Milestones
- Requirements
- Requirements Management Plan
- Collect Requirements Process
- Data Gathering
- Represent Data
- Context Diagrams
- Prototyping
- Scope Management Plan
- Project Scope Statement
- Scope Planning
- Create the Work Breakdown Structure (WBS)
- Decompose Work in the WBS
- Scope Baseline
- Plan for Transitions / Handovers
- Scope Planning in Adaptive Environments
- Release and Iteration Planning
- Backlogs
- User Stories, Story Maps, Roadmaps
- Prioritise and Refine the Backlog
Topic C: Schedule
- Schedule Management Plan
- Hybrid Schedules
- Predictive Schedule Planning
- Break Down Project Activities
- Activity Dependency Types
- Precedence Relationships
- Activity Duration Estimate Terminology
- Critical Path Method
- Network Diagram with Date and Dependencies
- Project Schedule
- Schedule Presentation Formats
- Resource Optimisation
- Schedule Compression Techniques
- Schedule Baseline
- Special Intervals
- Schedule Management in Adaptive Environments
- Working with Features
- Definition of Ready (DoR) and Definition of Done (DoD)
- Reprioritise Sprint / Iteration Backlog*
- Hybrid Scheduling Models
Topic D: Resources
- Resource Management Plan
- Assign Resources and Allocate Responsibilities
- Use Resource Calendars
- Responsibility Assignment Tools
- Adaptive Resource Planning
- Filling Resource Needs
- Plan the Procurement Strategy
- Procurement Management Plan
- Procurement Documents
- Formal Procurement Processes
- Source Selection Criteria
- Qualified Vendors
- Contracts
- Types of Contracts
- Components of Contracts
Topic E: Budget
- Budget Planning
- Predictive Budget Planning
- Check with Organisation
- Historical Data
- Project Budget
- Budget Considerations
Topic F: Risks
- Project Risks
- Create Risk Strategy
- Refine Risk Management Approach
- Inherent Risk
- Risk Identification Techniques
- Risk Breakdown Structure
- Assess Risks
- Probability and Impact Matrix
- Quantitative Risk Analysis Methods
- Risk Response
- Plan Risk Response
- Risk Response Strategies
Topic G: Quality
- Stakeholder and Customer Expectations of Quality
- Quality Management Plan
- Compliance Requirements
- Quality Standards and Regulations
- Discussion
- Quality Metrics, Checklists, and Processes
- Quality Methods for Continuous Improvement
Topic H: Integrate Plans
- Introduction
- Plan for Complexity and Change
- How to Approach Complex Plans?
Lesson 4: Lead the Project Team
Topic A: Craft Your Leadership Skills
- Power Skills
- Inclusive Leadership Competencies
- Interpersonal and Team Skills
- Leadership Styles
- Leadership Management
- Servant Leadership
- Growth Mindset
- Team-Building
- Balance Team Tone with Sense of Urgency
- Virtual Team Member Engagement
Topic B: Create a Collaborative Project Team Environment
- Where and How the Team Works?
- “Agile” Space for Hybrid Teams
- Work Information Management Systems
- Information Storage and Distribution
- Standardise Artifacts
- Tailor Artifacts
- Maintain Artifacts
- Version Control
Topic C: Empower the Team
- Empowerment, Unity, Autonomy
- Support Diversity, Equity & Inclusion (DE&I)
- Psychological Safety and Embrace Diversity
- McGregor’s Theory X and Theory Y
- Uphold Team Charter and Ground Rules
- Use Rewards and Recognition
- Decision-Making
- Display Task Accountability
Topic D: Support Team Member Performance
- Manage and Lead
- Assess Team Member Performance
- Performance Assessment Tasks
- Personality Indicators
- Personality Research to Coach Team Members
- Emotional Intelligence
- Social Skills
Topic E: Communicate and Collaborate with Stakeholders
- Monitor Stakeholders
- Managing Project Communications
- Reports and Formal Communication
- How to Collaborate?
- Use Information Radiators
- Collaboration Activities
- Communicate and Collaborate to Negotiate
- Meetings
- Stakeholder Engagement Assessment Matrix (SEAM)
Topic F: Training, Coaching and Mentoring
- Sharing Culture
- How to Acquire Required Competencies?
- Plan for Training, Coaching and Mentoring
- Value of Training, Coaching and Mentoring
- Elements of Training
- Coach Teams and Individuals in Project Management
- Self-Organising Teams Collaborate and Learn
- Measure Training Outcomes
- Maintain Mentorships
Topic G: Manage Conflict
- Why Conflict Management Matters?
- Causes of Conflict
- Conflict as Part of Team Culture
- How to Handle Conflict?
Lesson 5: Support Project Team Performance
Topic A: Implement Ongoing Improvements
- Continuous Improvement (CI)
- Kaizen
- Assess Current CI Methods
- Conduct Retrospectives
- Improve Your Improvement Methods
- Update Processes and Standards
- Interactive/Discussion
Topic B: Support Performance
- Project Team Leadership Objectives
- Manage with Objectives, Tolerances, Thresholds
- Optimise Communication
- Feedback to Support High Performance
- Support Team Task Accountability
- Show Roles and Responsibilities
- Curate Knowledge as an Asset
- Incorporate Knowledge Transfer Opportunities
- Knowledge Management
- Right Way to Motivate Team
- Continuously Realign Team Efforts with Value Delivery
- Check on Artifact Maintenance
Topic C: Evaluate Project Progress
- Guidelines to Measuring Performance
- Report on Performance
- Schedule Management Tools
- Task Board
- Estimate Velocity
- Continuous Flow Diagram
- Budget Challenges
- Earned Value Management (EVM)
- EAC/ETC Analysis
- EVM
- Manage and Lead Resources
- Physical Resource Management
- Update Resource Allocation
- Handle Contract Changes and Disputes
- Quality Management Guidelines
- Quality Audit
- Control Quality Tools
- Control Quality Process
- Data Visualisation
- Data Visualisation Quality Tool
- Ensure Quality of Processes and Product
- Verify Deliverables
- Evaluate and Manage Risk
- Monitor Risks
- Review Reserves
- Risk Register
- Interactive/Discussion
- Manage Compliance as the Highest Priority
- Examine Business Value
Topic D: Manage Issues and Impediments
- Issue or Impediment? Just Solve the Problem
- Risks and Issues
- Issue Resolution
- Discover and Solve Impediments Using Scrum
- Remove Impediments
Topic E: Manage Changes
- Causes of Project Changes
- Changemaker and a Change Leader
- Monitor the External Business Environment
- Change Requests
- Change Control Systems
- Manage Contract Changes and Resolve Problems
- Contract Change Control System
- Types of Contract Changes
- Legal Concepts When Managing Disputes
- Process, Adjudicate and Communicate Claims
- Update Project Management Plan
Lesson 6: Close the Project Phase
Topic A: Project/Phase Closure
- Why Projects or Phases Close?
- Transitions
- Transition / Handover Readiness
- Transition / Handover Activities
- Interactive / Activity
- Paying and Closing Contracts
- Finalising Contracts
Topic B: Benefits Realisation
- Early and Long-Term Benefits Realisation
- Benefits Management Plan
Topic C: Knowledge Transfer
- Knowledge Management During Closing
- Conduct Project Retrospective
- Finalise Lessons Learned
- Consolidating Lessons Learned
PMP is a registered trademark of the Project Management Institute, Inc.
PMI is a registered trademark of the Project Management Institute, Inc.
PMBOK is a registered trademark of the Project Management Institute, Inc.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
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Who should attend this PMP® Certification Training Course?
This PMP® Certification Training Course is suitable for anyone who is interested in project management roles or for those who want to enhance their knowledge and skills in managing projects. However, thisPMP Training will be more beneficial for:
- Project Managers
- Team Members
- Business Analysts
- Program Managers
- Project Analysts
- IT Project Managers
- Project Schedulers
Prerequisitesof the PMP® Certification Training Course
To attend this PMP® Certification Training Course, make sure you meet one of the following sets of PMP Certification requirements:
- Four-Year College / University Degree
- 36 months of experience leading projects within the past eight years
- 35 hours of project management education/training or CAPM® certification
or
- High School or Secondary School Diploma
- 60 months of experience leading projects within the past eight years
- 35 hours of project management education/training or CAPM® certification
PMP® Certification Training Overview
PMP®, which stands for Project Management Professional, is a globally recognised certification that validates an individual's knowledge and skills in project management. PMP® Certification is highly valued in the field of project management as it establishes a framework for professionals to plan, execute, monitor, control, and close projects.
Studying this PMP® Certification training provides knowledge and prepares individuals to excel in the PMP Certification Exam and project management careers. This PMP Certification Training helps organisations improve project success rates, increase productivity, and enhance project delivery capabilities. Pursuing this PMP Training equips you with the necessary skills, methodologies, and confidence to pursue the PMP Certification and excel in project management roles.
The Knowledge Academy’s 5-day PMP® Certification Training course provides individuals with a solid foundation in project management, practical tools, and strategies to succeed in their professional project management endeavours. During this PMP® Training, delegates will learn about strategic alignment and the role of project management in delivering business value.
Course Objectives
- To gain the knowledge and skills required to successfully manage projects
- To enhance the ability to align projects with organisational objectives
- To develop the leadership skills necessary for project team management
- To proficiency in applying project management tools and techniques
- To learn about industry-leading project management methodologies
- To identify and mitigate project risks, ensuring successful project delivery
After attending this PMP Certification Course, delegates will be able to apply project management principles and methodologies to plan, execute, and control projects effectively. They will also be able to develop comprehensive project management plans, including scope, schedule, resource, risk, and quality management.
PMP is a registered trademark of the Project Management Institute, Inc.
PMBOK is a registered trademark of the Project Management Institute, Inc.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
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What’s included in thisPMP® Certification Training?
- World-Class Training Sessions from Experienced Instructors
- PMP® Certificate
- Digital Delegate Pack
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