DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

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SERVICE VISIT

Friendly staff. Excellent customer service. Clean, comfortable waiting room lounge. Complementary water, coffee and tea. Nice atmosphere. Excellent customer service. Clean, comfortable waiting room lounge. Complementary water, coffee and tea. Nice atmosphere. More

SERVICE VISIT

Their service department at the Dodge / Jeep is the WORST I have every had the unpleasant experience to do business with. Had my truck for 6 days to fix 2 minor warranty issues. Keep getting excuses as to wh I have every had the unpleasant experience to do business with. Had my truck for 6 days to fix 2 minor warranty issues. Keep getting excuses as to why parts were late arriving from California……apparently parts come in daily via truck from California. REALLY!!!!! And apparently Chrysler will only ship 1 part at a time and if that part doesn’t fit the problem they have to order another part and then wait for delivery from California.Then they didn’t work on it for a full day on Saturday because the service writer and the tech were off, did anyone let me know on Friday that no work would be done, NOPE and I spoke with the service writer on Friday late in the day………Find someplace else to do the auto repair these guys, this dealership doesn’t care. More

SALES VISIT - USED

This dealership is marking up many of its vehicles with "market adjustments" they are selling some used 4runners for $12,000 over new MSRP. Buy out of state and save your money. "market adjustments" they are selling some used 4runners for $12,000 over new MSRP. Buy out of state and save your money. More

SERVICE VISIT

Went to have our truck serviced and we were told it would be at least a 4 hour wait before even getting in the bay. Then we were told it would be a good idea to find somewhere else to have the service done. be at least a 4 hour wait before even getting in the bay. Then we were told it would be a good idea to find somewhere else to have the service done. Really? Not impressed. More

SERVICE VISIT

Great place. Mark was a wonderful salesmen. They got me into a 2014 nissan pathfinder with 0 credit. Explained everything in detail. Amazing place!Nikki into a 2014 nissan pathfinder with 0 credit. Explained everything in detail. Amazing place!Nikki More

SALES VISIT - USED

I purchased a used 2016 Ford F-150. The Stephen Wade window sticker indicated it was a 3.5L Ecoboost engine. When I got home, I found the original Ford window sticker noting it having a different, less window sticker indicated it was a 3.5L Ecoboost engine. When I got home, I found the original Ford window sticker noting it having a different, less powerful, less towing capacity engine. I immediately brought it to the dealers attention. They claimed it's my fault for not doing enough due diligence and they're not responsible for what's on the window sticker. I asked to exchange my trade-off for this vehicle and they wanted to charge me $520 to do the exchange. I've filed complaints with BBB, Utah MVED and Toyota Customer Care. More

SALES VISIT - USED

Didn't receive a title temporary plates expired.so I typed a letter of where they could send the tow truck so they could pick up their vehicle and made them sign it. Under Utah law if they don't complet typed a letter of where they could send the tow truck so they could pick up their vehicle and made them sign it. Under Utah law if they don't complete the paperwork in a timely manner I could rescind the deal so I did found a better deal in vegas! Would never do business with a Stephen wade dealer again buyer beware these dealers are sketchy. More

SALES VISIT - NEW

Great p lace! I have had nothing but great experiences with this dealership. I'm always taken care of and everything explained perfectly! I've been here for new purchases as well as service visits and alw with this dealership. I'm always taken care of and everything explained perfectly! I've been here for new purchases as well as service visits and always am taken care of!! Keep up the good work! Chevy/Cadillac Honda/Nissan Toyota-been to all and rate them highly! More

SALES VISIT - USED

I can't begin to tell how awful both of my experiences have been (service and sales), just know the one star ratings you see are accurate. Go elsewhere, this monopoly is like a casino, and it wasn't built have been (service and sales), just know the one star ratings you see are accurate. Go elsewhere, this monopoly is like a casino, and it wasn't built on honesty and fairness, their goal is to take as much money from you as possible! More

SERVICE VISIT

Haven't rec'd Title and not one person able to help me... apparently only one person can help me with this situation and she is never in her office... temporary plates expired on March 29th, it is now April 1 apparently only one person can help me with this situation and she is never in her office... temporary plates expired on March 29th, it is now April 17th!!! Wow!!! still haven't rec'd Title or plates!!! More

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